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Register Your Guard

  1. First you will need to log in or create an account here.
  2. Once logged in, register your guard at the “Register a Product” link located on the top of the page and follow the instructions.
  3. You will receive two emails. The first states that you have successfully registered your product, and the second confirms your registration has been reviewed and approved.

For customers based in Europe, create an account if you haven’t already done so HERE.

Get a Replacement

  1. To order your replacement, log in to your account here. Choose the “Order a Replacement Guard” link located on the left. Find your product and click on the “Get a Replacement” link.
  2. Follow the on screen prompts and checkout. We will ship your replacement within three business days. There is no cost for the replacement guard.

If you are one of our valued European-based customers please follow our European warranty process. Begin the process HERE.

Standard Shipping

  1. $5.99 for Ground (4-7 business days + order processing time)
  2. $10.99 for Priority (2-3 business days + order processing time)
  3. $24.99 for Overnight (orders placed Monday - Thursday before 1:00 p.m. Mountain Time will ship the same day for next business day delivery, orders placed on Friday before 1:00 p.m. Mountain Time will ship the following Monday.)

Our replacement warranty is only currently supported in the US, Canada, and parts of Europe.

Shipping for Tablet & Curved Glass

  1. $9.99 for Ground (4-7 business days + order processing time)
  2. $14.99 for Priority (2-3 business days + order processing time)
  3. $29.99 for Overnight (orders placed Monday - Thursday before 1:00 p.m. Mountain Time will ship the same day for next business day delivery, orders placed on Friday before 1:00 p.m. will ship the following Monday)

Our replacement warranty is only currently supported in the US, Canada, and parts of Europe.

Our guarantee also covers damage caused by the user during the initial application of the product. You will need to register your product and follow the above directions in order to receive your replacement.

If you have any questions during the process please contact our customer service department through our Contact Us page.

(Shipping options and time frames are for domestic orders only. Orders shipping to Canada may experience delays in transit due to customs clearance.)