Register Your Guard

  1. First you will need to log in or create an account here.
  2. Once logged in, register your guard at the “Register a Product” link located on the top of the page and follow the instructions.
  3. You will receive two emails. The first states that you have successfully registered your product, and the second confirms your registration has been reviewed and approved.

For customers based in Europe, create an account if you haven’t already done so HERE.

Get a Replacement

  1. To order your replacement, log in to your account here. Choose the “Order a Replacement Guard” link located on the left. Find your product and click on the “Get a Replacement” link.
  2. Follow the on screen prompts and checkout. We will ship your replacement within three business days. There is a nominal cost to cover processing, handling and shipping fees.

If you are one of our valued European-based customers please follow our European warranty process. Begin the process HERE.

Standard Shipping

  1. $7.99 for Ground (4-7 business days + order processing time)
  2. $9.99 for Priority (2-3 business days + order processing time)
  3. $24.99 for Overnight (orders placed Monday - Thursday before 1:00 p.m. Eastern Standard Time will ship the same day for next business day delivery, orders placed on Friday before 1:00 p.m. Eastern Standard Time will ship the following Monday.)

Our replacement warranty is only currently supported in the US, Canada, and parts of Europe.

Shipping for Tablet & Curved Glass

  1. $9.99 for Ground (4-7 business days + order processing time)
  2. $14.99 for Priority (2-3 business days + order processing time)
  3. $29.99 for Overnight (orders placed Monday - Thursday before 1:00 p.m. Eastern Standard Time will ship the same day for next business day delivery, orders placed on Friday before 1:00 p.m. will ship the following Monday)

Our replacement warranty is only currently supported in the US, Canada, and parts of Europe.

Gadget Guard warranties and device screen insurance apply only to Gadget Guard branded products purchased at authorized resellers, including Gadget Guard Amazon. They are subject to the following terms. All Gadget Guard warranties and device screen insurance are non-transferable and are only available to the original end-user. You must register your product at GadgetGuard.com within 30 days of purchase and provide authorized proof of purchase. Warranties and device screen insurance claims do not apply to products purchased from unauthorized vendors. 1 If you have any questions during the process, please contact our customer support department through our Contact Us page.

1 There are many resellers who sell through Amazon.com, eBay.com or other online sites that are not authorized retailers or resellers of Gadget Guard products. When purchasing online, it is important to note where the product is being shipped from and whom it is being sold by. Second-hand items, including those purchased from websites such as eBay, are not covered by the Gadget Guard Warranty Policy or device screen insurance claims.”

(Shipping options and time frames are for U.S. orders only. Orders shipping outside the U.S. may experience delays in transit due to customs clearance.)