You can get a fast quote on your trade-in device by entering its model (like "iPhone 12 128GB") or its IMEI into the search bar above. Then answer a few questions about the condition of your phone and you'll have an instant trade-in quote.
Use the prepaid shipping label that we provide (sent to your email address and downloadable at the end of the trade-in quote) with any spare box or padded envelope that you have. We love when customers recycle old packing materials to send us their trade-ins!
Your trade-in quote is valid for 1 month from the day that you received it. For example, if you got your quote on March 14th, that quote will remain valid until April 14th as long as we receive your trade-in device by that date.
We process payments as quickly as possible once your device is received and tested at our warehouse. You can track the progress of your shipment and your trade-in by emailing Newaya at [email protected].
You can track the progress of your shipment and your trade-in by emailing Newaya at [email protected].
You can use a single shipping label to send in all of your devices -- it's better for the planet and safer for shipping and the trade-in process. You'll receive a shipping label for every device that you get a quote on, but feel free to just use one of those labels for all of the devices you're trading in.
Nope! Our trade-in quotes are commitment free and you're not obligated to mail-in your device under any circumstance.
Send your question regarding the trade in program to Nuewaya at [email protected].