To register your Gadget Guard and get a replacement, follow the steps below:

• 1For customers not based in Europe, create an account if you haven’t already done so by clicking here. here
• 2If you already an account, log in here
• 3Once logged in, register your guard at the “Register a Product” link located on the top of the page and follow the instructions.
• 4You will receive two emails. The first states that you have successfully registered your product. and the second confirms your registration has been reviewed and approved.
• 5To order your replacement, log in to your accounthere. Choose the “Order a Replacement Guard” link located on the left. Find your product and click on the “Get a Replacement” link.
• 6Follow the on screen prompts and checkout. There is a nominal fulfillment fee to ship you your replacement guard.
• If you are one of our valued European-based customers please follow our European warranty process. Begin the process by clicking here
• * Shadow On-The-Go products do not have a lifetime warranty.