WE OFFER A
ON OUR PRODUCTS*
Your Guard is guaranteed for the life of your device.
To get replacements for the life of your device, you need to register your Guard within 30 days of purchase. Follow these steps to register:
To register your Gadget Guard and get a replacement, follow the steps below:
- 1For customers not based in Europe, create an account if you haven’t already done so by clicking here. here
- 2If you already an account, log in here
- 3Once logged in, register your guard at the “Register a Product” link located on the top of the page and follow the instructions.
- 4You will receive two emails. The first states that you have successfully registered your product. and the second confirms your registration has been reviewed and approved.
- 5To order your replacement, log in to your accounthere. Choose the “Order a Replacement Guard” link located on the left. Find your product and click on the “Get a Replacement” link.
- 6Follow the on screen prompts and checkout. There is a nominal fulfillment fee to ship you your replacement guard.
- If you are one of our valued European-based customers please follow our European warranty process. Begin the process by clicking here
- * Shadow On-The-Go products do not have a lifetime warranty.